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Dubai Services Going Online-Only For A Day

At the end of October Dubai’s government will be making a real push to get all its citizens to embrace its wide range of e-services, by making everything online-only for 24 hours.

According to Khaleej Times, 26 October has been set as ‘A Day Without Service Centres’, which is when physical service centres will close in favour of getting everyone to access information and services online.

Dubai’s government has stressed, however, that its customer service centres will remain open to provide advice and assistance to those who have not yet embraced the online way of doing things.

The exception to this is for transactions that require you to be present in person to complete them, as these will continue as usual.

Director of Dubai Municipality centres Abdullah Abdulrahman told the news provider: “The message we want to get across through the day is that the government is spending millions on the smart infrastructure and online services. It is the future.”

This follows the Dubai government’s announcement in April that it intends to go paperless by 2021.

The government is hoping that by closing all its service centres for the day, it will demonstrate the ease with which people can carry out certain transactions and other actions using its online and smart channels, pushing more people to embrace the digital way of doing things.

Earlier this month, the flagship Internet of Things strategy was launched by vice president, prime minister and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum.

He described the emirate’s current digital infrastructure as a “strategic national asset”, noting that this latest strategy marks the launch of “smart living” in Dubai.

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